Metra has announced that a conductor assigned to the SouthWest Service Line has tested positive for COVID-19. Metra did state the employee has been home since reporting feeling ill on March 25. Other employees who had direct contact with that conductor have been self-isolating since that date, and all cars currently in use on the line have been cleaned and disinfected.
Metra is following guidance from public health authorities to proactively implement measures that help protect the safety of Metra employees as well as customers. Those measures include:
Metra is advising customers to comply with the state’s shelter-in-place mandate and travel only when necessary. If they must travel, Metra encourages riders to use the Ventra app to purchase all tickets, or use a credit card with agents. Using the app is the best and safest way to minimize contact between riders and onboard personnel. The app can be downloaded for free from the App store or Google Play.